Shipping Policy
Shipping
At Cotton Craft, we understand the importance of providing clear and reliable shipping information to our customers. We want to ensure that your shopping experience with us is as smooth and convenient as possible. Here's everything you need to know about our shipping policy:
Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Customized or personalized items may require additional processing time.
Shipping Methods:
- We offer standard and expedited shipping options.
- Shipping costs are calculated based on your location and the selected shipping method during checkout.
Shipping Destinations:
- We currently ship to the United States.
Shipping Times:
- Standard Shipping: Estimated delivery within 4-5 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Please note that these are general estimates, and actual delivery times may vary depending on factors such as customs processing and postal service delays.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track the status of your order by entering the provided tracking number on our website or the courier's website.
Shipping Delays:
- While we strive to ensure timely deliveries, shipping delays may occur due to unforeseen circumstances such as weather conditions, holidays, or other factors beyond our control.
- If your order is significantly delayed, please contact our customer support team for assistance.
Shipping Changes or Cancellations:
- Changes to shipping details or cancellations must be requested within 24 hours of placing your order.
- Once an order is processed and shipped, we are unable to make changes.
Lost or Stolen Packages:
- We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.
If you have any questions or concerns regarding our shipping policy, feel free to contact our customer support team at info@cottoncraft.shop. We are here to assist you and provide the best possible shopping experience.
Thank you for choosing us for your shopping needs!
Revised Date: 10/16/2024
Please note that our policies are subject to change. For the most up-to-date information, refer to this page.